Decision

The decision box is used to make certain choices that influence the direction of flow, depending on the DTMF entered by the user or/and other flow variables.

1. Number of Breaks: The number of breaks are the number of conditions to be added. The flow goes into the respective break number once a condition is met. The number of breaks can vary from a minimum of 1 to a maximum of 7.

2. Condition Name: The condition names get added once their rules are specified and they are assigned a break number. The default condition on break 0 holds true once all of the other conditions are checked and none of them are met.

3. Condition Details: Each condition, before getting added, gets set up here. For each rule, a variable type corresponding to a variable name is specified. This variable can be compared, using any operator, to either a static or a variable value. Another rule or a group of rules can be added to each condition.