Phonon Central Documentation

What is Phonon Central?
Getting Started
CONFIGURATIONS/SETUP
ESSENTIAL COMPONENTS
How to design a campaign
Flow Designer Widgets
Advanced Configurations
How to start a campaign
- Outbound Multicast
  - How to trigger an Outbound flow
    Trigger using API
    SFTP File Upload
INTEGRATIONS
RELEASE NOTES
- Release Notes
- To Do
TROUBLESHOOTING/FAQs
- FAQs
- Trouble Shooting
  - Widget Error Key Codes
Support Interface
- User Accounts
- Accessing Client Accounts

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CONFIGURATIONS/SETUP

Agents

Currently we provide 2 types of agents:

Dynamic Agents (agents with login interface )
Direct Dial Agents

PreviousAgent Group NextSIP Based Calling on Mobile

Last updated 4 years ago

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