Phonon Central Documentation
  • What is Phonon Central?
  • Getting Started
    • Signing Up And Getting Started
      • Create a New Account
      • Account Details
    • KYC Process
    • Billing Details
  • CONFIGURATIONS/SETUP
    • DIDs
    • Email
    • SMS
    • Agent Group
    • Agents
      • SIP Based Calling on Mobile
      • Dynamic Agents
      • Direct Dial Agents
  • ESSENTIAL COMPONENTS
    • Flows
    • Queues
    • Whitelist
    • Reports
    • Transactional Messaging
    • Prompts
    • Disposition
  • How to design a campaign
    • Outbound Dialer
      • All About Attempts
      • 1:1 Calling
    • Inbound IVR and Call Distributor
      • How to initiate an Inbound Campaign
    • Outbound Multicast
      • Manual Outbound Calling
  • Flow Designer Widgets
    • Play
      • Using Text-to-Speech
    • Record
    • Multi Play
    • Decision
    • Operations
      • General Operation
      • String Manipulation
      • Number Manipulation
      • Date And Time Manipulation
      • Supported Formats
    • Webhook
      • Custom Webhooks
    • Make Call
      • Make Call for Dialers
    • Store Variable
    • Time Condition
    • SMS
    • Emails
    • Counter
    • Hangup
    • Transfer Call
    • Agent Connect
    • On Remote Hangup
    • On Flow Complete
  • Advanced Configurations
    • Short Links
    • Grammar
    • Cloud
    • NLP Engine
    • Webhook
      • Custom Webhooks
    • Flow Variables
    • Post Call Webhook
  • How to start a campaign
    • Outbound Multicast
      • How to trigger an Outbound flow
        • Trigger using API
        • SFTP File Upload
  • INTEGRATIONS
    • Amazon AWS - TTS/Poly
    • Google - STT & DialogFlow
    • IBM Watson
  • RELEASE NOTES
    • Release Notes
    • To Do
  • TROUBLESHOOTING/FAQs
    • FAQs
    • Trouble Shooting
      • Widget Error Key Codes
  • Support Interface
    • User Accounts
    • Accessing Client Accounts
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  • Before You Begin
  • Initiate another Outbound Flow Request

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  1. Advanced Configurations
  2. Webhook

Custom Webhooks

Custom Webhooks are some of the internal webhooks using which you can access some advanced functionality directly from Central. To learn how to configure and use a Webhook, visit the Webhook document.

PreviousWebhookNextFlow Variables

Last updated 5 years ago

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Before You Begin

  • You need to enable usage of HTTP in your central account. Send a mail to to request enabling the same.

  • Ensure that your IP is whitelisted in your account.

  • To provide any parameters, you can use the Store Variable widget.

  • To learn how to use any webhook, visit the documentation page.

Initiate another Outbound Flow Request

Method: createOutbound

URL: http://192.168.1.42:3000/centraloutboundwebhook-v1/prod/

Description: You can use this webhook to initiate another Outbound Flow of your account by calling it's API. You need to provide the following data:

Parameters: $flow.syskey.apiVersion: 1.0 The flow version to use. $flow.syskey.securityID: <64 character> Security ID of the Outbound Flow> $flow.syskey.flowID: PEuxEM86 Flow ID of the Outbound Flow $flow.syskey.clientID: 11223344 Client ID to use $flow.syskey.delayMinutes: 0 How many minutes later to start the Outbound Flow from current system time. $flow.syskey.contactNumbers: 919979746666 Customer number $flow.key.*: * Any other flow variable to share.

support@phonon.io
Webhook