SMS

For sending an SMS, a sender ID needs to be configured. For configuring a sender ID, go on Set Up > SMS.

As per the new TCCCPR 2018 Regulation, there are few changes happening on the SMS side. DoT in 2018 had announced the Telecom Consumer Commercial Communication Preferences Regulation, 2018. This regulation mandates the maintenance and sharing of the do-not-call preferences of consumers using a distributed ledger technology (DLT). Currently we have integrated the new DLT Implementation with Airtel. As per the new DLT Implementation, in order to send SMS, you must:

1. Registered as the Principal Entity, with Phonon as the telemarketer. You can find the Telemarketer ID of Phonon on the SMS page of your Central Account.

2. Enter the Principal Entity Registration ID in the SMS Page.

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3. Register the Headers and Templates

4. Configure Sender ID as follows -

1. Select the country for which you want to send SMSs.

2. Select the type of SMS you want to send, i.e Transactional, Promotional, Service- Explicit or Service- Implicit.

3. Enter sender ID

4. Click on 'create'

5. Once the sender ID is approved, you will be able to use this sender ID to send SMS via SMS widget.

In the SMS Widget, you will need to provide the template ID for the SMS you're sending.

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