Webhook

Webhook is used for exchange of data between systems. This data can be as an input to Phonon Central or Output from Phone Central. Input can be the customer data via a Webhook and Output can be recordings at the end of the flow. Your web service will receive a POST request in the form of the response to an action matched by intents with webhook enabled. Be sure that your web service meets all the webhook requirements. Only HTTPS URL format supported. Sites need valid SSL certificate. No self-signed SSL support. Delivery reports will also be sent to this end point. Every Webhook API call will follow the format provided at Webhook API structure.

1. Enable Webhook: On enabling Webhook URL and Auth details have to enter. When user wants to revoke access he can turn off Webhook

2. Web Service URL: Webhook URL to be entered in the field

3. Basic Auth: Username & Password will be required for accessing the Webhook.

4. Custom Headers: HTTP headers which are to be passed with every Webhook